It’s becoming clear that organizations willing to explore compassion’s complexities can reap the rewards of far-reaching and culture-changing effects. However, before compassion can become part of organizational culture, we need a common language. Beyond offering a definition, this book provides strategies to practice compassion. Author Dee Borgoyn will show you why we need compassion, how we are healthier and happier when we show our compassion, and how it all translates to the workplace. Borgoyn has created a useful tool for leaders in the healthcare industry and beyond who are looking to optimize employee retention and engagement while improving customer satisfaction.